LEVEL 2 UNDERSTANDING STEWARDING AT SPECTATOR EVENTS

This qualification is aimed at learners who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include events such as sports, music festivals, concerts, parades or carnivals. It covers how to prepare for events, control entry and exit of customers, identify and deal with crowd problems and respond to emergencies.

Our courses are designed to deliver the highest standard of development and training, all of our qualifications are accredited and certified by one of the leading suppliers of compliance, work-based learning and apprenticeship qualifications.

COURSE DURATION?

40 hours

PRICE:

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COURSE DATES?

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WHO SHOULD ATTEND?

This qualification is aimed at individuals who wish to work as a steward in the Active Leisure, Learning and Well-being sector. This may include events such as sports, music festivals, concerts, parades or carnivals. It covers how to prepare for events, control entry and exit of customers, identify and deal with crowd problems and respond to emergencies.

WHAT YOU WILL LEARN?

The qualification consists of 4 mandatory units. Learners must successfully achieve:

How stewards prepare for spectator events
How stewards control the entry, exit and movement of spectators at events
How stewards monitor crowds and respond to potential crowd problems at spectator events
How to respond to injuries, illnesses and other emergencies in active leisure and learning

Unit 1: How stewards prepare for spectator events

Upon completion of unit 1 the learner will:

1. Understand the roles and responsibilities of stewards and other staff at spectator events
2. Know how stewards prepare for their duties at spectator events
3. Know how stewards check for and respond to hazards at spectator event venues

Unit 2: How stewards control the entry, exit and movement of spectators at events

Upon completion of unit 2 the learner will:

1. Know how stewards control the entry, exit and movement of spectators at events
2. Know how stewards recognise and respond to illegal and prohibited items at spectator events
3. Know how stewards help customers with their problems at spectator events
4. Know how stewards deal with challenging customer behaviour at spectator events

Unit 3: How stewards monitor crowds and respond to potential crowd problems at spectator events

Upon completion of unit 3 the learner will:

1. Know how stewards recognise and respond to potential crowd problems at spectator events
2. Know how stewards recognise and respond to illegal and unsociable behaviour at spectator events

Unit 4: How to respond to injuries, illnesses and other emergencies in active leisure and learning

Upon completion of unit 4 the learner will:

1. Know how to respond to injuries and illnesses on a first on scene basis
2. Know how to follow emergency procedures

ASSESSMENT

The qualification is assessed through open response learner workbook. This method of assessment is an ongoing assessment of learner knowledge throughout the duration of the course. This assessment model requires learners to provide a short response to prescribed questions within a workbook set by Titan.

YOU’LL ALSO RECEIVE…

Each learner will receive a course handbook.

CERTIFICATION

This Level 2 Award in Understanding Stewarding at Spectator Events has been accredited by the regulators of England and Wales (Ofqual and the Welsh Government) and is part of the Qualifications and Credit Framework (QCF). It is supported by SkillsActive; the Sector skills Council for the sport, active leisure and well-being sector.